01 · Establish the objectives
Clarify the business objectives, what has been trialled and where performance is falling short.
Our process
A structured approach to stronger team performance.
02 · Hear the perspectives
Interview the stakeholders involved to understand what is happening in practice.
03 · Assess the patterns
Analyse the responses through a structured, psychology-informed framework.
04 · Discuss the gaps and suggested actions
Discuss the findings with management and recommend specific changes to bridge the gap.
You receive a report with redacted stakeholder feedback, scoring and clear action items, followed by a discussion with management to agree priorities.
Ongoing support
Implementation support and progress reviews are available as an ongoing next step.
Ways to work together.
01
Team performance assessment
Focused assessment · Remote
A focused assessment of the gap between expected performance and everyday work.
- Clarify KPIs and previous attempts
- Interview leaders and employees
- Report with redacted feedback, scoring and action items
02
Implementation support
Ongoing partnership · Three-month minimum
Ongoing support to implement agreed actions and review what changes.
- Monthly team session and leadership check-ins
- Support between sessions
- Monthly reporting and quarterly reviews
03
Organisation-wide assessment & action plan
Organisation-wide · On-site
A broader assessment and coordinated action plan across multiple teams.
- One to two weeks on-site
- Assessment and working sessions
- Written blueprint and 90-day action plan
Before getting started.
How does the assessment differ from team training?
The starting point is the performance gap, not a training package. Interviews and psychology-informed analysis identify recurring patterns before actions are recommended.
How are staff conversations handled?
Participants are told how their information will be used and what confidentiality covers. Reports focus on relevant evidence and recurring patterns, with limits explained.
How is the right package chosen?
The discovery call clarifies the priorities, teams involved and support required. A scope and proposal are agreed before work begins.